Author Name: Anurodhsingh Khanuja and Rajesh Kumar Jain
Journal Name: Benchmarking: An International Journal
Publisher: Emerald
Volume Number: 27
Page Number: 264-301
Published Year: December 2019
ISSN/ISBN No: 14635771
DOI: https://doi.org/10.1108/BIJ-07-2018-0217
Indexed IN: Scopus, ABDC, Others
