Title of Paper: Assessing the Mediating Impact of Satisfaction on the Relationship Between Retail Service Quality and Customer Loyalty: A Study of Organized Apparel Multi-Brand Retail Stores in India
Author Name: Mayank Bhatia, Kedar Bhatt
Journal Name: International Journal of Business and Emerging Markets
Publisher: Inderscience Publishers
Volume Number: 15 (2)
Page Number: 175-193
Published Year: April 2023
ISSN/ISBN No.: 1753-6227 (online) 1753-6219 (print)
Indexed IN: Scopus, Others
